Privacy policy

🔒 Privacy Policy


Nosuz ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from nosuz.com ("the Site").

📌 1. Information We Collect

When you visit our Site or place an order, we may collect the following information:

  • Personal Information:
    Name, shipping address, billing address, phone number, email address, and payment details.

  • Device Information:
    IP address, browser type, time zone, cookies, and browsing behavior (via analytics tools).

  • Order Information:
    Items purchased, order value, transaction history.

  • Communication Data:
    Your inquiries, emails, reviews, and customer service chats.

🔍 2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Improve our products, services, and website experience

  • Send order confirmations, shipping updates, or marketing emails (with your consent)

  • Prevent fraud and ensure security

📤 3. Sharing Your Information

We do not sell your personal data.

We may share information with:

  • Payment gateways (e.g., PayPal, Stripe)

  • Shipping providers (e.g., DHL, FedEx)

  • Website platforms (e.g., Shopify, WooCommerce)

  • Analytics services (e.g., Google Analytics, Meta Pixel)

  • Legal authorities, if required by law or fraud investigation

All third parties are contractually obligated to protect your data and only use it for agreed purposes.

🍪 4. Cookies & Tracking

We use cookies and similar technologies to:

  • Understand how users navigate our site

  • Remember your preferences (e.g., language, currency)

  • Provide a personalized shopping experience

  • Track marketing campaign performance

You can control cookies via your browser settings at any time.

📬 5. Marketing Communications

With your consent, we may send you promotional emails or SMS.
You can opt-out at any time by clicking "unsubscribe" or contacting us at support@nosuz.com.

🌍 6. International Users

If you are visiting our site from outside our base country, please note your information may be transferred to and processed in other countries. We ensure all data transfers comply with applicable privacy regulations (e.g., GDPR for EU users).

🧒 7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

🔐 8. How We Protect Your Information

We use SSL encryption, firewalls, and industry-standard security protocols to protect your data. However, no method of online transmission is 100% secure.

✏️ 9. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Withdraw consent at any time

  • File a complaint with a data protection authority

To exercise your rights, please email us at support@nosuz.com.

🔄 10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. We recommend checking this page regularly.